PRIVACY POLICY

Effective Date:  1st July 2025

Welcome to Urban Matrimonial. Your privacy is important to us. This Privacy Policy explains how we collect, use, protect, and share your personal information when you use our website and services.

1. Information We Collect

We collect the following types of information:

1. a) Personal Details

• Name, gender, date of birth
• Email address, phone number, city, nationality
• Education, profession, income
• Religion, caste, marital status, partner preferences
• Photos and documents you choose to upload

1. b) Activity Data

• Profile views, login activity, communication on the platform
• Device and browser information, IP address, location
• Time spent on the site, navigation pattern

1. c) Sensitive Information (optional)

• Lifestyle choices such as eating/smoking/drinking habits
• Health-related information (if shared)
• Family background and beliefs

2. Why We Collect Your Information

We use your information to:

• Recommend suitable matches
• Improve your experience on the platform
• Enable communication between users
• Offer customer support
• Send updates and promotional messages
• Meet legal or compliance requirements

3. Who We Share It With

Your data may be shared:

• With other verified users, based on your privacy settings
• With third-party service providers such as SMS/email vendors, hosting partners
• With law enforcement or regulatory bodies if legally required

We do not sell your personal data to anyone.

4. Your Control and Choices

You have full control over your information. You can:

• Edit or delete your profile
• Adjust visibility settings
• Unsubscribe from promotional messages
• Request full deletion of your data

5. Data Protection

We take data security seriously and use:

• Encryption to protect sensitive data
• Secure servers and access controls
• Regular monitoring to prevent unauthorised access

6. Cookies and Tracking

We use cookies and similar tools to:

• Save your preferences
• Improve website performance
• Analyse user behaviour and optimise ads

You may choose to disable cookies in your browser settings.

7. Age Restriction

Urban Matrimonial is intended only for users aged 18 and above. We do not knowingly collect data from minors.

8. Changes to This Policy

We may update this Privacy Policy from time to time. All changes will be posted here with the revised effective date.

9. Contact Us

If you have any questions about this policy or how your data is handled, please contact us at:

urbanmatrimonial@gmail.com
Mumbai, India